Yes, we offer repair service at our workshop located at our premises, 275, boul. Curé-Poirier Ouest, in Longueuil, by appointment, for all the devices we support.

Some devices purchased from other businesses have a mechanical, or an electronic system that differs from the devices we distribute. Since we do not have access to parts from our suppliers to repair these devices, we prefer not to commit to repairing a device that we do not support.

We will do our best to refer you to a business that supports your device, if any. Ask our team if your device is supported by Adapted Equipment MCL Inc.

We ask all our customers to make an appointment with our repair service for any maintenance or maintenance on their devices. This allows us to continue to provide a fast and comprehensive service to each of our customers, by processing the files in their order of arrival.

Some minor repairs take very little time to complete. By making an appointment with our service, you will make sure to have a technician at your disposal when you go to the store.

We try to offer you an appointment as quickly as possible, at your convenience, within five business days of your call. An estimate will then be given to you, as well as the time required for the repair of the device, which may vary depending on the work to be done, and the parts to be ordered, when applicable.

The opening hours of the repair shop are, from Monday to Friday, from 9:30 a.m. to 4:30 p.m., by appointment.

Our delivery team is trained to offer you a minor home repair service. When making your request, it is essential to provide the following information:

• The make and model of your device

• The serial number of your device

• The nature of the break on your device

In the case of major repairs, it will be necessary for our delivery team to pick up your machine so repairs can be done in the workshop.

If the information provided was insufficient to diagnose your device's trouble, it will be retrieved so that our technician can proceed with its evaluation.

Given the volume of certain devices, such as electric beds and self-lifting chairs, we will, as far as possible, perform home repairs for these few specific items. It remains essential to provide the required information when you apply, to enable us to provide you with optimal service. More than one visit may be necessary, in case we need to order some parts from our supplier.

Ask our team about home repair costs and equipment transportation fees.