Frequently Asked Questions
Can you ensure the delivery of the different equipment and products purchased in your shop?
We offer the delivery service. The assignment of particular areas to certain days of the week allows us to offer you a fast service.
We also offer electric bed moving service, with removal and reinstallation.
In addition, we offer the home equipment recovery service, in the case of a repair.
We invite you to contact our team to know our different rates according to your needs.
Do you offer a home repair service?
Our delivery team is trained to offer you a minor home repair service. When making your request, it is essential to provide the following information:
The make and model of your device
The serial number of your device
The nature of the break on your device
In the case of major repairs, it will be necessary for our delivery team to pick up your machine so repairs can be done in the workshop.
If the information provided was insufficient to diagnose your device's trouble, it will be retrieved so that our technician can proceed with its evaluation.
Given the volume of certain devices, such as electric beds and self-lifting chairs, we will, as far as possible, perform home repairs for these few specific items. It remains essential to provide the required information when you apply, to enable us to provide you with optimal service. More than one visit may be necessary, in case we need to order some parts from our supplier.
Ask our team about home repair costs and equipment transportation fees.